Own the post-sale relationship from kickoff through renewal. Be the main point of contact for finance, tax, and engineering stakeholders. What you’ll do: Lead customer onboarding by connecting Jira and GitHub. Run monthly updates and annual R&D study deadlines. Own renewals and find expansion opportunities. What we’re looking for: 5+ years in customer success at B2B SaaS. Comfort with data and API integrations. Why Neo.Tax: Join a small team and shape customer success. Direct access to leadership and product team. Neo.Tax Neo.Tax is an AI-driven platform that automates the R&D tax credit and software capitalization for modern software companies. You’ll join a small team early and shape how we do customer success, with direct access to leadership and the product team. #J-18808-Ljbffr
Customer Success Manager (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.