- - Build and maintain trusted relationships across an assigned customer portfolio, engaging executive sponsors, program leadership, IT, and end users.
- - Drive CaseWorks adoption through proactive outreach, customer education, best-practice guidance, and coordinated enablement activities.
- - Lead retention efforts, identify renewal risks early, partner with Sales on renewals, and uncover expansion opportunities aligned with customer needs.
Customer Success Manager (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.