- Own the entire post-sale relationship for enterprise accounts, from deployment through expansion, with primary responsibility for renewals.
- Run structured onboarding programs, monthly technical check-ins, and executive QBRs that demonstrate ROI and identify new opportunities.
- Coordinate daily with Customer Success Engineers, Product Management, Pre-Sales, Sales Architects, and Account Managers to ensure seamless customer experience.
Customer Success Manager (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.