Own the success of a portfolio of 40-60 mid-market customers as their strategic advisor. Partner with Account Management, Technical Support, Product, Solutions, and Engineering to drive value. Lead onboarding, monitor customer health, and own escalations end to end. What we value: Curiosity about customer businesses and a trusted advisor mindset. Ownership of commercial outcomes and comfort in ambiguity. AI-forward thinking and a growth mindset. $80,000 USD salary depending on experience. 100% coverage of medical, dental, vision, mental health, and supplemental insurance. 16 weeks paid parental leave and unlimited PTO. Customer.io Customer.io is a platform that helps companies send automated emails, push notifications, in-app messages, and SMS using real-time behavioral data. It serves over 9,000 companies from startups to global brands and values empathy, transparency, and responsibility. #J-18808-Ljbffr
Customer Success Manager (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and onsite.