Customer Success Manager (Fully Remote)

• Act as primary client contact and trusted advisor.
• Drive program growth and align Submittable value to client goals.

Key Responsibilities:

• Build Success Plans and conduct Business Reviews.
• Spot expansion opportunities and maintain Salesforce records.

Requirements:

• 3+ years in B2B SaaS customer success or account management.
• Strong communication and CRM skills; Salesforce preferred.
• Health insurance, 401(k), equity, and parental leave.
• Remote work, flexible hours, and professional development.

Submittable is a software platform that helps mission-driven organizations manage programs, applications, and funding distribution. In 2024, it supported 30,000 programs and facilitated over $10 billion in funding, with a collaborative culture focused on social impact.