Serve as the primary point of contact for customers through the custom jewelry design and manufacturing process. Balance customer success, project coordination, pricing support, and production management. Key Responsibilities: Manage inbound customer requests, clarify design requirements, and align expectations with production timelines. Coordinate with CAD designers and production teams, track order progress, and elevate issues as needed. Ideal Candidate: Excellent English communicator with 2+ years of customer-facing experience and strong organizational skills. Tech-savvy, proactive, and comfortable working US business hours from South Africa. Frontier helps companies grow full-time, cross-functional teams abroad, placing top talent in US-based startups and high-growth companies. It is a subsidiary of Fresh Prints, a fully remote 380-person company with most of its team in India and the Philippines. #J-18808-Ljbffr
Customer Success Manager (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.