Sardine is the leading agentic risk platform for fighting financial crime. Our platform helps organizations stop fraud in real time and prevent AI-driven attacks. We're trusted by leading companies and backed by a rapidly growing fraud consortium. About the Role: You'll manage a handful of customers and act as their stakeholder within Sardine. You'll collaborate daily with risk analytics, data science, integrations, and product teams. You'll help customers maximize the value of our fraud, payments, and compliance products. What You'll Do: Be the primary point of contact, addressing day-to-day and big-picture challenges. Translate complex problems into simple, actionable solutions for customers. Build and communicate KPIs, while providing strategic analysis for long-term expansion. What You'll Need: 7+ years in Account Management, Customer Success, or Risk Management in B2B SaaS. Domain experience in fraud, compliance, fintech, AML/KYC, or payments is highly preferred. Strong presentation, project management, and analytical skills to drive outcomes. Sardine Sardine is a leading agentic risk platform for fighting financial crime, unifying data to stop fraud and automate AML operations. We're a remote-first team that values performance over hours, hiring self-motivated individuals with extreme ownership. #J-18808-Ljbffr
Customer Success Manager (Fully Remote) in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.