Customer Success Manager (Fully Remote)

• Own 20-30 enterprise accounts, driving retention and renewals.
• Identify risks early and build executive relationships.

What You'll Do:

• Create proactive account and renewal plans.
• Use data to influence senior stakeholders.
• Coordinate with Sales, Product, and Clinical.

Requirements:

• Enterprise customer success and renewal experience.
• Strong communication and data analysis skills.
• Comfort in remote, fast-paced environments.

Sword Health

Sword Health is an AI care company building a 24/7 AI-native platform for physical therapy, women's health, and mental health. With 700,000+ members, 1,000+ enterprise clients, and over $500M in funding, it's a fast-moving, mission-driven workplace.