As a full-time remote Customer Success Manager, Energy Analytics, the successful candidate will manage strategic partnerships with cQuant customers, focusing on product adoption, retention, and identifying upsell opportunities while leveraging their energy-market knowledge and analytical understanding. Key responsibilities Collaborate with customers to create strategic success roadmaps for cQuant adoption and monitor best practices to enhance customer value Serve as a primary point of contact for assigned customers, building relationships to understand their business objectives and aligning cQuant capabilities accordingly Coordinate onboarding and enablement efforts, providing training and documenting customer use cases to ensure effective account management Required qualifications Bachelor's or master's degree in economics, mathematics, statistics, engineering, physics, finance, business, technology, or a related discipline 2-5 years of experience in a customer-facing role within the energy sector, such as customer success, consulting, or analytics Working knowledge of wholesale energy markets and relevant customer use cases, including power markets and energy finance Ability to translate analytical concepts into clear business value for customers and conduct strategic conversations about customer objectives Commercial awareness and experience discussing retention, renewal, and expansion opportunities with customers
Customer Success Manager, Energy Analytics in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.