env zero is a developer-first platform for managing cloud infrastructure environments, helping engineering teams provision, govern, and scale their infrastructure with speed and control. CloudQuery is the leading open-source cloud asset inventory and security posture platform, trusted by platform and security teams at some of the world's most sophisticated organizations.
Together, the two products serve a shared customer base of infrastructure, DevOps, and platform engineering teams, creating a natural opportunity to deliver compounding value across the portfolio.
Your responsibilities
- Own executive relationships across strategic and enterprise accounts, building multi-threaded relationships spanning engineering, DevOps, and the C-suite.
- Lead Executive Business Reviews and strategic account planning, and serve as the senior escalation point for high-priority customer situations.
- Own the full post-sale journey: onboarding, adoption, renewal, and expansion.
- Develop customer success plans with clear milestones and measurable outcomes.
- Proactively identify and address customer health risks before they escalat...
Customer Success Manager in boston at Unknown Company
This position is listed as full time and onsite.