An innovative EdTech company is seeking a Customer Success Manager to lead onboarding and ensure ongoing success for K-12 customers. The role involves mentoring a support representative and driving adoption and renewals while working directly with founders to improve educational outcomes. Candidates should have at least 3 years of experience in Customer Success within a SaaS environment and high proficiency in web applications and CRMs.
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Customer Success Lead — Onboarding & Adoption for Schools in charlotte at Unknown Company
This position is listed as full time and onsite.