Customer Success Lead — Growth, Strategy & Renewals

FourKites is looking for an extraordinary people leader who is customer obsessed and believes in our core values of one team, bias for action, attitude matters and extreme ownership. As the Senior Manager, Customer Success, you will lead a team of Customer Success Managers responsible for providing a best-in-class customer experience and guiding customers through their visibility journey.

You will collaborate with Sales, Operations, Product and Leadership to drive Net Revenue Retention, Customer