Unknown Company

Customer Success Executive - Post-Onboarding

workfromhome, co • Posted 1 weeks ago
Remote Full Time IT Management & IT Project Management

Connecteam is seeking a Director of Success to own the post-onboarding stage for mid-market and strategic accounts. You will lead three teams to ensure successful implementation and ongoing value realization, focusing on adoption, retention, and customer satisfaction.

You will drive long-term success by shaping the customer journey from C-suite to frontline users, tracking key metrics and collaborating with Sales, Marketing and Product to optimize outcomes. Remote-friendly within the U.S.

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Customer Success Executive - Post-Onboarding in workfromhome at Unknown Company

This position is listed as full time and able to be worked remotely.

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