To support a growing team, the full-time Customer Success Coordinator will engage with key accounts to provide exceptional customer service, manage order processes, and foster long-term client relationships, with the option to work remotely. Key responsibilities Cultivate strong customer relationships by delivering professional and responsive support Address customer inquiries and provide accurate quotes, inventory verification, and shipping estimates Collaborate with internal departments to ensure timely shipments and fulfillment of customer expectations Required qualifications Bachelor's degree in business, Business Administration, or equivalent industry-related experience Minimum of 2 years of experience in customer service or sales with direct public interaction Proficient in utilizing multiple software programs and platforms with strong technical aptitude Results-driven with the ability to thrive in a fast-paced environment Exceptional attention to detail and strong analytical skills