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Customer Success Associate

atlanta, ga • Posted 4 days ago
Remote Full Time Management & Operations

Job Title: Management Trainee / Associate – Customer Success / Sales / Research

Location: Remote – USA (NY/NJ, SJC, ATL preferred)

Employment Type: Full-time, Training-Oriented

Experience: 0–3 Years

Education: Master’s (MBA or equivalent) from the US / Pursuing / OPT / CPT

Role Overview

We are looking for candidates pursuing or completing their Master’s in the US, preferably with prior technology exposure. Selected candidates will undergo training and alignment in Customer Success, Sales, or Research roles, working closely with global teams and enterprise clients.

Key Responsibilities

  • Interact with clients and understand their requirements
  • Support customer success and account management activities
  • Conduct market research and competitive analysis
  • Assist in sales outreach and lead generation
  • Collaborate with internal teams to support client initiatives
  • Master’s (pursuing/completed) from a US-based university
  • 0–3 years of exposure to the IT/Technology domain preferred
  • Strong communication and interpersonal skills
  • Willingness to learn and grow in customer-facing roles

Location Preference

  • NY / NJ
  • San Jose, CA (SJC)
  • Atlanta, GA (ATL)

Work Mode & Travel

  • Own car required in SJC / ATL for in-person meetings
  • Uber/public transport in NY/NJ is not reimbursed

Working Hours

  • OPT Candidates: 40 hours/week
  • CPT Candidates: 20 hours/week

About InfoBeans

InfoBeans is a global IT services company (CMMI Level 5), delivering digital transformation, AI, and enterprise solutions worldwide. We focus on innovation, quality, and creating impactful business outcomes.

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