Managing customer sales orders and serving as the primary point of contact for issues related to purchase orders, the full-time Customer Success Analyst will work remotely to deliver exceptional customer service and collaborate with cross-functional teams to resolve supply chain challenges. Key responsibilities Serve as the main contact for customer issues, managing sales orders end-to-end within various systems Analyze ordering trends and provide insights to support supply chain operations and reduce customer fines Collaborate with cross-functional teams to develop comprehensive customer service plans and support company projects Required qualifications Bachelor's degree preferred in Supply Chain, Business, Operations, or a related field 3 or more years of experience in order management, supply chain, or customer service, including 2 or more years in a relevant functional area Proven subject matter expertise in customer order management and supply chain operations
Customer Success Analyst in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.