- Manage end-to-end renewals for self-service and mid-market customers.
- Lead commercial conversations on pricing, billing, and subscription changes.
- Work alongside AI agents to handle negotiations and retention.
Requirements:
- Experience in Customer Success, Renewals, or Account Management.
- Strong commercial judgment and negotiation skills.
- Practical automation experience with n8n, Zapier, or similar tools.
- Fluency in English and Spanish.
- Competitive compensation and equity participation.
- Fully remote work with flexible hours and a remote work budget.
- Unlimited flexible time off and paid parental leave.
Partner Company
They are a fast-growing SaaS company that leverages AI-powered agents to streamline customer success operations and promote skills-based hiring. They operate as a fully remote, international team with a collaborative, inclusive culture and a focus on automation and continuous improvement.
#J-18808-LjbffrCustomer Success Advocate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.