Customer Success Advisor, Renewals (Fully Remote)

• Run renewals from quote to signed order across self-serve and mid-market.
• Handle pricing, billing negotiations, upgrades, and usage-based pricing migration.
• Work with AI agents on routine renewals; focus on negotiations and exceptions.

You'll bring:

• Commercial acumen and renewals/negotiation experience.
• AI fluency with automations (n8n/Zapier) and CRM hygiene.
• Bilingual English/Spanish and availability for US business hours.
• Fully remote with unlimited time off and remote work budget.
• 3.5% L&D budget, parental leave, and stock appreciation rights.

TestGorilla is building a skills-based talent discovery platform that replaces resume reliance with scientific validation. Founded as a 100% remote company in 2020, our global team is united by high standards, a lot of heart, and a relentless drive to conquer new technological frontiers.