To support beauty and wellness professionals, the full-time remote Customer Success Onboarding Advisor will manage the onboarding process for new B2B clients, delivering expert training and ensuring a smooth platform setup while building strong consultative relationships. Key responsibilities Deliver expert training sessions to facilitate seamless platform setup for new providers Proactively reach out to clients via phone, email, and WhatsApp to guide them through key activation milestones Troubleshoot implementation challenges while maintaining a "People First" approach Required qualifications Proven experience managing and onboarding B2B clients in a SaaS or tech environment Ability to identify operational pain points and communicate effective solutions Strong relationship-building skills with independent business owners Fluency in English (advanced conversational) for international coordination Experience using Salesforce or Google Suite to track client health metrics