Focused on building and maintaining customer relationships, the full-time remote Customer Solutions Senior Representative will lead strategic account planning, manage sales pipelines, and deliver software solutions while collaborating with cross-functional teams. Key responsibilities Build and maintain lasting relationships with customers and partners by understanding their needs and providing solutions Lead executive business reviews for high-value accounts, demonstrating strategic alignment and value Generate leads, manage sales pipelines, and close opportunities to achieve sales targets Required qualifications 3-5 years of experience in an account management or sales role Proven track record of meeting or exceeding sales targets Deep knowledge of Atlassian's product suite and the enterprise software landscape Bachelor's degree in a relevant field Experience with CRM tools, preferably HubSpot and NetSuite