Customer Service Support Specialist

Providing exceptional customer service, the full-time Customer Service Support Specialist will manage resident interactions, handle inquiries via email and phone, and collaborate with internal teams to ensure effective communication and support. Key responsibilities Respond to a high volume of emails and phone calls while documenting all interactions in the customer database Investigate and resolve customer inquiries and escalated issues in a timely manner Assist in administrative support and maintain accurate property and resident information Required qualifications Two years of experience in administrative office functions, preferably in high volume processing Bachelor's Degree or a combination of education, experience, and training Strong computer skills with proficiency in MS Office Suite Ability to work independently in a fast-paced environment and manage competing priorities Experience in customer service and effective interaction with diverse individuals