Unknown Company

Customer Service Specialist – Travel Support

pittsfield, ma • Posted 2 days ago
Remote Full Time Management & Operations

Customer Service Specialist – Travel Support

Position Overview

We are looking for a motivated Customer Service Specialist to support clients and deliver a high-quality travel experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.

Responsibilities

  • Communicate with clients regarding travel requests and questions
  • Provide guidance on travel options, timelines, and next steps
  • Assist with reservation coordination and follow-up communication
  • Ensure accuracy of client information and travel details
  • Maintain organized records of client interactions
  • Follow company policies and service standards

Qualifications

  • Excellent written and verbal communication skills
  • Strong organization and time-management abilities
  • Ability to work independently in a remote environment
  • Customer service, administrative, or hospitality experience preferred
  • Basic computer and internet skills required
  • Interest in travel is beneficial

What We Provide

  • Comprehensive training and ongoing support
  • Opportunity for growth within the travel industry
  • Team-oriented culture with leadership support

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Customer Service Specialist – Travel Support in pittsfield at Unknown Company

This position is listed as full time and able to be worked remotely.

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