Providing exceptional support to clients' customers, the full-time Customer Service Specialist - PA will assist with product selection, order inquiries, and issue resolution from a remote home office. Key responsibilities Assist customers via phone, email, and live chat with their inquiries and product selections Maintain accurate records of customer interactions and ensure timely order processing Identify opportunities for upselling and enhancing the overall customer experience Required qualifications High school diploma or equivalent; some college coursework is a plus Prior customer service experience is preferred, but training is available for the right candidate Proficiency in using technology and troubleshooting technical issues Ability to type at a minimum of 40 WPM Strong interpersonal and decision-making skills with a proactive attitude
Customer Service Specialist - PA in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.