Customer Service Representative
Posted by Creative Financial Staffing
Our client, a well-established distribution company, has partnered with Creative Financial Staffing to identify a Customer Service Representative to join their team in West Bridgewater, MA .
Why This Opportunity Stands Out
- Comprehensive training and mentorship from a seasoned team
- Direct executive visibility in a department focused on succession planning
- High-impact role with significant room for growth and skill development
- Opportunity to shape team culture and bring fresh perspective
- Business-critical support to customer accounts and operational continuity
Key Responsibilities of the Customer Service Representative
- Own day-to-day communication with assigned customer accounts, proactively managing open orders, deliveries, and any changes
- Ensure accurate and timely follow up on all customer requests via phone and email, maintaining positive relationship management
- Act as liaison with internal departments to resolve service, shipping, and production issues to achieve delivery commitments
- Maintain accurate records and manage document filing to support learning and customer familiarity
- Contribute ideas and collaborative support for continuous process improvement and team effectiveness
Background Expected:
- Demonstrated comfort and professionalism in phone and written communication
- Track record of reliability, stability, and willingness to learn in a business environment
Salary Range:
$50,000 - 55,000
Customer Service Representative in west bridgewater at Unknown Company
- Typical pay
- $37,330–$57,650
For context, most customer service representatives earn between $37,330–$57,650 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.