Customer Service Representative - Temporary Full-time (Fully Remote)

• This organization manages scholarship programs for families and schools.
• Customer service is at the core of the mission to ensure students are registered.

Job Responsibilities:

• Respond to inbound calls about student inquiries and scholarship application/funding status.
• Use probing questions to provide solutions and ensure caller satisfaction.
• Support both families and schools participating in the scholarship program.

Qualifications:

• Excellent verbal and written communication skills.
• Strong multitasking abilities and fluency in English.
• Experience in customer service and familiarity with Microsoft Office tools.
• This is a temporary, full-time work-from-home position until April 3, 2027.
• All equipment is provided; requires hard-wired internet and a quiet, distraction-free space.

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This organization manages scholarship programs for families and schools. They focus on providing exceptional customer service to ensure student registration and satisfaction.