Job Description:
- Assist customers over the phone with questions, concerns, and account-related inquiries
- Provide exceptional customer service and ensure a positive experience for every interaction
- Accurately document customer information and conversations
- Navigate multiple systems while speaking with customers
- Resolve issues efficiently and escalate when needed
- Maintain professionalism and empathy in a fast-paced environment
Required Skills and Experience:
- 1+ year of customer service experience
- High school diploma or equivalent
- Comfortable working in a phone-based customer service environment
- Basic computer skills and the ability to learn new systems
- Ability to multitask and stay organized
*We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
*Pay range for this role is $46,800/yr
Customer Service Representative in Scottsdale at Insight Global
- Typical pay
- $39,130–$58,290
For context, most customer service representatives earn between $39,130–$58,290 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite. It was posted 4 days ago.