MCI Careers is hiring Customer Service Representatives to support leading brands in our fast-paced, performance-driven CX contact center. In this role, you will handle inbound and outbound customer interactions via phone, email, and chat, resolve inquiries and issues, and identify sales or upsell opportunities. You’ll use CRM and ticketing tools to document cases accurately while meeting clear KPIs for quality, efficiency, and customer satisfaction.
We provide paid training, ongoing coaching, and defined advancement paths so you can build skills in customer experience, sales, and tech-enabled digital support within a global BPO leader.
CUSTOMER SERVICE REPRESENTATIVE in savannah at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.