Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Resolve customer issues and escalate complex cases when necessary.
- Provide accurate information about products, services, and company policies.
- Maintain records of customer interactions in our CRM system.
Qualifications
- High school diploma or equivalent.
- Previous remote customer service experience is a plus.
- Excellent communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Familiarity with CRM software and remote communication tools.
#J-18808-Ljbffr