Overview
Community Care Physicians is seeking a full-time Customer Service Representative to join our Central Billing Office. This is a remote position (training on-site). Hours: Monday – Friday, 8:00 AM – 4:30 PM.
Responsibilities
- Answer and research incoming phone calls from patients and address questions, inquiries, and concerns regarding their accounts.
- Take initial patient contact and follow up.
- Collaborate with AR Specialist on patient billing and credit issues.
- Ensure a positive experience for patients on behalf of CCP.
- Identify and correct patient account inaccuracies.
- Post credit card payments to the patient’s account.
Compensation
$18 - $24 per hour
Application
If you are interested in this opportunity and have the desired qualifications, please apply now.
Benefits & Environment
Community Care Physicians offers competitive salaries and a comprehensive benefits package, including medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and a professional business casual environment.
Equal Opportunity
Community Care Physicians is an Equal Opportunity Employer. We welcome candidates who bring diverse intellectual, gender, and ethnic perspectives to CCP.
Qualifications
- Excellent communication skills, problem solving, ability to multitask.
- High school diploma or equivalent.
- Minimum of one year of work experience.
- Prior experience in a call center environment.
- Knowledge of medical terminology and medical insurance plans.
- Skill in using computer programs and applications.
- Ability to establish and maintain effective working relationships and deal courteously with patients, employees, and the public.
- Ability to communicate clearly and concisely.
- Ability to maintain a professional poised attitude under pressure.