Recruiting Manager: Accounting, Finance, Admin, & HR @ The Hollister Group
Customer Service Representative
Our client, a financial institution, is looking to hire a contract-to-hire Client Service Representative for their busy call center in Pennsylvania. This position is phone-based with heavy interaction with clients. It requires solid customer service experience, an interest in working in a financial/investment environment, strong attention to detail, organizational and multi-tasking skills, and the ability to manage various responsibilities. This role is 100% remote, but candidates must reside in PA.
Compensation: $17 per hour
If you are interested, live in PA, and meet the qualifications below, please apply with your resume for more information!
Responsibilities:
- Taking inbound phone calls from potential and existing clients
- Processing transactions, researching account issues, answering account-related questions
- Documenting all information in the system
- Performing additional duties/projects as needed
Qualifications:
- At least 1 year of experience in a financial/banking environment (financial internship/co-op experience highly preferred) is required
- Proficient in Microsoft Office
- Detail-oriented, organized, with excellent verbal and written communication skills
- Driven, organized, self-starter with strong analytical skills
- Tactful, adaptable, dependable, coachable; able to take direction and follow instructions
- Ability to work independently and manage a remote workflow environment
Our Commitment to Diversity, Equity & Inclusion
The Hollister Group is an equal opportunity employer. We welcome applications from individuals under-represented in their respective occupations or positions.
Additional Information
- Seniority level: Entry level
- Employment type: Contract
- Job function: Customer Service and Administrative
- Industries: Staffing and Recruiting, Banking