Providing exceptional service to clients, the part-time Banking Customer Service Representative will address inquiries related to retirement plan payments, including periodic and non-periodic payments, while working remotely on a contract basis with rotational shifts in the EST time zone. Key Responsibilities Responding to client inquiries regarding retirement plan payments Assisting clients with understanding their payment options, including lump sum distributions and rollovers Reprinting tax forms and verifying current record information as requested Required Qualifications Experience in a high call volume call center environment Background in banking, financial services, or insurance Ability to work rotational shifts, including weekends Strong understanding of retirement plans, such as 401(k) and 403(b) Commitment to client satisfaction and attention to detail
Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $39,520–$59,000
For context, most customer service representatives earn between $39,520–$59,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as part time and able to be worked remotely.