Sagility is hiring a Work from Home Customer Service Representative to support healthcare members and patients. In this fully remote role, you’ll answer inbound calls, verify member information, explain benefits, resolve billing and claims issues, and document all interactions accurately in our systems. You’ll follow HIPAA and quality guidelines while using scripts, knowledge bases, and digital tools to research and resolve concerns.
Collaborating with your team and leadership, you’ll identify trends, escalate complex issues, and contribute to continuous improvement of the member experience in a fast-paced, mission-driven environment.
Customer Service Representative in charlotte at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.