Resolving complex consumer issues, the remote Pre-Licensed Customer Service Representative will assist policyholders with billing inquiries and policy changes while providing support to first-level representatives in a fast-paced environment. Key responsibilities Resolve complex consumer issues and advise first-level representatives on high-level concerns Assist policyholders with billing questions and concerns Provide support for policy changes requested by policyholders Required qualifications High School Diploma or equivalent Minimum of 6 months of customer service experience Must be 18 years of age or older Ability to type at least 25 words per minute General knowledge of Windows-based systems and desktop computer proficiency
Customer Service Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.