Essential Duties and Responsibilities include but are not limited to:
- Provide assistance to the injured workers, attorneys, paralegals, insurance carriers, or third party administrators reviewing or printing files.
- Process records request for injured workers, attorneys, paralegals, insurance carriers, or third party administrators reviewing by verifying they are an interested party, and have permission to review records.
- Research claim records on the database, microfiche, and/or microfilm.
- Date stamp all incoming mail delivered to the reception desk and distributing to the appropriate division and/or department.
- Create invoices by completing form with claim information, person receiving copies, and calculating the amount of payment.
- Collect payment for invoices.
- Follow up on payments sending a copy of the invoice with a letter requesting payment.
- Update Claims Division database.
- Participates in Arizona Management System (AMS) and daily Huddle board. Attend staff meetings
Customer Service Representative (Phoenix) in phoenix at Unknown Company
- Typical pay
- $42,840–$55,750
For context, most customer service representatives earn between $42,840–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.