Customer Service Representative [Microsoft Dynamics 365 Experience]
Overview
A growing manufacturing company in Lemont, IL is seeking a Customer Service Representative to support order processing, shipping coordination, and customer communication. This role is ideal for someone who enjoys working with customers, stays organized, and thrives in a fast-paced environment.
Responsibilities
• Process customer orders accurately and meet delivery schedules
• Coordinate with production, logistics, and quality teams to resolve issues
• Track orders and proactively update customers on status or delays
• Prepare shipping documents, invoices, and export paperwork
• Arrange carrier pickups and post shipments in the ERP system
• Maintain order files and contribute to KPI reporting
Requirements:
• High school diploma or GED (college preferred)
• Customer service or order processing experience preferred
• Strong communication and problem-solving skills
• Organized, detail-oriented, and customer-focused
• Proficient in Microsoft Office; D365/Microsoft Dynamics a plus
• Calm, professional, and adaptable in a busy environment
To apply, please send your resume to .
Include in the Subject line: PJF-CSRLemont .
Customer Service Representative - Microsoft Dynamics 365 Experience in Lemont at DSA Management Consulting
- Other openings
- 28
- Hiring in
- 10 locations
- Typical pay
- $37,220–$64,200
DSA Management Consulting currently has 28 other roles open on LocalWork across 10 locations. If this particular role is not the right fit, their other openings may be.
For context, most customer service representatives earn between $37,220–$64,200 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite. It was posted last week.