Customer Service RepresentativeWe are hiring a Customer Service Representative. This is a fantastic opportunity to work with one of the Fortune 10 companies in the U.S.Location: Jacksonville, FL 32256 Work Arrangement: Hybrid (4 day onsite in a week) Client Industry: Banking/Finance Duration: 12 Months Contract (Possibility for FTE Conversion) Schedule: Monday to Friday, 8 AM – 5 PM ESTKey ResponsibilitiesProviding first line support for the internal employees' resources via voice and chat channels as part of the 24*7 Global Service Desk.Partnering with our regional and international partners to deliver best in class client care.What We're Looking ForRequires 1-3 years of experienceExcellent Client Care / Customer Service skills.Work well as a team and build relationships to the global partners.Excellent organizational skills, with the ability to prioritize workload.Ability to multitask and maintain focus on all areas of responsibility concurrently.Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.Able to work in a fast-paced environment.CompensationHourly Rate: $18 – $20 per hour This range reflects base compensation and may vary based on location, market conditions, experience, and candidate qualifications.The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)At Collabera, we don't just offer jobs—we build careers. As a global leader in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.
Customer Service Representative in jacksonville at Unknown Company
- Typical pay
- $41,600–$66,000
For context, most customer service representatives earn between $41,600–$66,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as contract and hybrid.