Customer Service RepresentativeJoin our team as a Customer Service Representative where you'll coordinate asset transfers, manage inventory, process orders, and provide exceptional customer service. You'll be the vital link between our operations teams, vendors, and clients, ensuring smooth delivery of products and services while maintaining the highest standards of safety, quality, and compliance.Roles and ResponsibilitiesCoordinate asset and inventory transfers across region to meet operational requirementsCreate and submit quotes using company software and obtain necessary internal approvalsParticipate in client meetings to provide updates on orders, deliveries, and action itemsConduct monthly reviews of client orders to ensure on-time delivery and identify potential risksProcess Order Requisitions, Non-PO request forms, and Delivery Notes according to company proceduresLiaise with vendors and internal teams to track production progress and expedite orders when neededMonitor sub-rental equipment and services on a monthly basisVerify commercial invoices against internal manufacturing orders for accuracyMaintain accurate records of all transactions and documentation in company systemsSkills / EducationExcellent verbal and written communication skills with ability to convey technical informationStrong attention to detail and organizational abilitiesGeneral knowledge of products being sold and purchasedProficient computer skills and system navigationProblem-solving and troubleshooting capabilitiesAbility to work with all levels of personnel and build strong customer relationshipsAssociate degree / Professional Diploma5 years of relevant experience in oil and gas industry or technical servicesCommitment to safety, security, and compliance standardsDedication to quality service and continuous improvementExperience with inventory management systemsBackground in customer service or client relations
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