Customer Service Representative - Intervention Services and Drilling Tools

Customer Service RepresentativeJoin our team as a Customer Service Representative where you'll coordinate asset transfers, manage inventory, process orders, and provide exceptional customer service. You'll be the vital link between our operations teams, vendors, and clients, ensuring smooth delivery of products and services while maintaining the highest standards of safety, quality, and compliance.Roles and ResponsibilitiesCoordinate asset and inventory transfers across region to meet operational requirementsCreate and submit quotes using company software and obtain necessary internal approvalsParticipate in client meetings to provide updates on orders, deliveries, and action itemsConduct monthly reviews of client orders to ensure on-time delivery and identify potential risksProcess Order Requisitions, Non-PO request forms, and Delivery Notes according to company proceduresLiaise with vendors and internal teams to track production progress and expedite orders when neededMonitor sub-rental equipment and services on a monthly basisVerify commercial invoices against internal manufacturing orders for accuracyMaintain accurate records of all transactions and documentation in company systemsSkills / EducationExcellent verbal and written communication skills with ability to convey technical informationStrong attention to detail and organizational abilitiesGeneral knowledge of products being sold and purchasedProficient computer skills and system navigationProblem-solving and troubleshooting capabilitiesAbility to work with all levels of personnel and build strong customer relationshipsAssociate degree / Professional Diploma5 years of relevant experience in oil and gas industry or technical servicesCommitment to safety, security, and compliance standardsDedication to quality service and continuous improvementExperience with inventory management systemsBackground in customer service or client relationsAbout UsWeatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers.

We celebrate each other's successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets.

We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.Weatherford is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.