We’re hiring a Logistics Customer Service Representative to own day-to-day service for a portfolio of customer accounts, keeping freight moving and customers informed from pickup to delivery.
What you’ll do:
- Manage shipments end to end with proactive status updates and fast issue resolution
- Handle freight claims from filing through carrier and customer follow-up
- Work with LTL carriers on quotes, reconsignments, and time-sensitive updates
- Support quarterly business reviews and new customer onboarding
What you bring:
- 3-5 years in customer service experience in transportation or logistics
- Hands-on freight claims experience
- TMS and Excel proficiency
- Strong communication skills, attention to detail, and the initiative to work independently
Customer Service Representative in Indianapolis at FPC Peachtree
- Typical pay
- $40,950–$61,740
For context, most customer service representatives earn between $40,950–$61,740 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite. It was posted yesterday.