Customer Service Representative I (Fully Remote)

• Serve as a primary point of contact for a federal civilian program.
• Deliver reliable, professional, and customer-focused support.

Key Responsibilities:

• Handle inbound and outbound calls, emails, and web chat inquiries.
• Resolve routine issues and maintain accurate account records.
• Meet SLAs and quality standards in a fast-paced environment.

Requirements:

• High school diploma or GED and 0-2 years of call center experience.
• Strong communication, active listening, and computer proficiency.
• Fully remote work within the United States.
• Professional development opportunities in customer service.

Jobgether

This organization supports a federal civilian program by delivering reliable, professional, and customer-focused assistance. They operate as a fully remote, collaborative team that prioritizes communication, accuracy, and customer satisfaction.