Customer Service Representative - Healthcare (Fully Remote)

• Volume-driven customer service role supporting daily health insurance operations.
• Reports to the Concierge Operations Manager; remote from Arizona.

Responsibilities:

• Develop deep understanding of Oscar's processes, procedures, and tools.
• Work with members, brokers, providers, and vendors across multiple channels.

Requirements:

• 1+ years customer service experience and 6+ months healthcare experience.
• High school diploma or GED; bilingual Spanish/English preferred.

Oscar Health

We are a health insurance company built around a full stack technology platform and a relentless focus on serving members. We started in 2012 to create the kind of health insurance company we would want for ourselves.