Title: Customer Service Representative
Duration: 12+ Month Contract to Hire
Location: Tinley Park, IL
Responsibilities:
• Professionally answer customer calls and input all customer trip requests utilizing the Trapeze Software system, in accordance with Americans with Disabilities Act (ADA) provisions and company requirements.
• Produce efficient and productive schedules through determining if trip is to be scheduled by pick up time or by arrival/appointment time.
• Provide accurate responses to callers’ questions about schedules, trips and other questions using information made available to the agent
• Other duties as assigned.
Qualifications
• High school diploma or equivalent, such as GED, required.
• Strong written and oral communication skills
• Clear speech and pleasant phone demeanor
• Working knowledge and proficiency with Microsoft Word, Excel and PowerPoint programs
• Knowledge of Trapeze Software and Genesys phone system is a plus
Customer Service Representative in Greater Chicago Area at Accede Solutions Inc (accedesolution.com)
- Typical pay
- $42,125–$57,375
For context, most customer service representatives earn between $42,125–$57,375 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as contract and onsite. It was posted 3 days ago.
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