- Provide best-in-class customer support to clients' customers via phone, email, and chat.
- Work from home until further notice with a flexible 4x12 shift schedule.
Key Responsibilities:
- Respond to customer queries and create tickets for every interaction.
- Record all interactions and escalate issues to other departments when needed.
- Ensure customer satisfaction and perform annotation or basic QA tasks during downtime.
Qualifications:
- At least 2 years of customer service experience.
- Excellent English communication skills and good phone etiquette.
- Experience with Zendesk is a nice to have; amenable to any shift including weekends.
A-TSP
A-TSP is a customer service provider delivering support to clients' customers through various channels. The company emphasizes flexibility and professional customer service in a work-from-home setup.
#J-18808-LjbffrCustomer Service Representative (Fully Remote) in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.