Customer Service Representative (Fully Remote)

• Schedule service calls for field technicians across the US by priority and location.
• Create and route service tickets and act as liaison between clients and technicians.

Qualifications:

• Preferred dispatch or call center experience with strong communication skills.
• Must have computer proficiency, multitasking ability, and flexibility.
• Full-time remote role preferring candidates in TX, GA, TN, and NC.
• Requires own Windows device, dual monitors, and wired internet.

CGS Nexus

CGS Nexus coordinates service operations and dispatch for field technicians across the United States. They value clear communication, flexibility, and teamwork in a remote-first culture.