- Engage with customers via email and outbound telephone to establish rapport and gather information
- Educate customers and loan officers on next steps for mortgage files
- Input data into computer systems and disposition files based on customer interest
Qualifications:
- 1-2 years of customer service, call center, or sales experience
- Proficiency with Microsoft Office programs such as Word, Excel, and Outlook
- Excellent communication skills and a passion for helping customers achieve financial goals
Compensation & Schedule:
- Pay is $17 per hour plus benefits
- Remote position with availability for Pacific Time schedule starting between 5am-9:45am PST
- Overtime and weekend Saturday rotation required
New American Funding
New American Funding is a mortgage lender focused on helping customers achieve home financing goals through loan origination and refinancing. The company supports a customer-centered culture and offers a remote work environment.
#J-18808-LjbffrCustomer Service Representative (Fully Remote) in workfromhome at Unknown Company
- Typical pay
- $39,130–$58,290
For context, most customer service representatives earn between $39,130–$58,290 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.