About the Position
Merixcen is seeking a friendly, reliable, and customer-focused Customer Service Representative to join our Charlotte team. This position supports customers by providing helpful information, answering questions, and assisting with service-related concerns in a professional and timely manner.
Responsibilities
- Assist customers with questions and general service inquiries
- Handle customer interactions professionally and courteously
- Listen carefully to customer concerns and identify appropriate solutions
- Provide accurate information based on established company guidelines
- Maintain accurate records of customer interactions
- Follow established customer service procedures and quality standards
- Maintain a positive and professional attitude throughout each interaction
- Meet established customer service and performance expectations
Qualifications
- High school diploma or equivalent
- Strong verbal and written communication skills
- Excellent listening and problem-solving abilities
- Professional and dependable attitude
- Comfortable learning new computer-based systems
- Ability to work effectively in a team environment
What We Offer
- Competitive hourly pay
- Paid training
- Full-time employment
- Opportunities for professional growth
- Supportive team environment
- Employee development and mentorship
- Opportunities to advance into additional customer service and team leadership responsibilities
Customer Service Representative in charlotte at Unknown Company
- Typical pay
- $42,840–$55,750
For context, most customer service representatives earn between $42,840–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.