Customer Service Representative - Cerritos, CA

Position Summary:

Location

Job Type

Experience

Education

Remote Full Time 1-4 Years High School

We are looking for people who learn quickly, multitask, have the ability to disseminate technical information and communicate it to homeowners.

Job Responsibilities:

• Ability to multitask, prioritize, and manage time effectively.
• Identify and assess customers' needs to achieve satisfaction.
• Provide accurate, valid and complete information.
• Handle complaints, provide appropriate solutions and alternatives and follow up to ensure resolution.
• Demonstrate excellence in internal/external customer service.
• Excellent verbal and written communication.
• Ability to comprehend and follow directions.
• Strong attention to detail.

Pay: $20.00 to $25.00 per hour (based on prior work history and experience)

We offer an excellent salary and benefits package, including health, dental, vision insurance and a 401 (k) program. As well as a great work environment.

Requirements:

• Proven experience with listening and eliciting information effectively.
• Demonstrated excellent verbal and written communications skills.
• Strong PC skills including ability to troubleshoot common problems.

IF YOU ARE LOOKING TO MAKE A DIFFERENCE, THIS IS THE PLACE TO BE.