A well-known CPG client is looking for a Customer Service Representative during the holiday season for the below :
Schedule: 8:30 AM – 5:00 PM EST (Monday through Friday) with overtime opportunities
Pay:18/hr
Dates: Nov.9th through Dec. 22nd
We're looking for friendly, dependable Seasonal Customer Service Associates to help us deliver. You'll be the voice for customers ordering gifts and treats, answering their questions, solving problems, and making sure every order arrives as a sweet experience.
What You'll Do
• Respond to customer inquiries by phone and email promptly and courteously.
• Help customers place, change, and get status updates on their orders.
• Resolve issues such as shipping delays, damaged items, refunds, and order errors.
• Keep accurate, detailed notes on every order and customer interaction.
• Work with quality control, production, and other teams to answer customer questions and get problems solved.
What We're Looking For
• Prior customer service, retail, or call center experience preferred, but we'll train the right person.
• Clear, warm communication skills on the phone and in writing.
• Comfort using computers, email, and basic order and ticketing systems.
• Shopify experience is a plus, but not required.
• Patience and a calm approach during high-volume periods.
• Availability for evenings and weekends as needed
Customer Service Representative in Cedar Grove at Clarity Recruiting
- Typical pay
- $40,950–$61,740
For context, most customer service representatives earn between $40,950–$61,740 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite. It was posted 6 days ago.