About Bevel
Bevel helps businesses accept payments with reliable processing, competitive pricing, and real human support. We work with merchants across the country, and we take pride in being the team they can count on when they need help.
The Role
We’re looking for a Customer Service Representative to be the first point of contact for our merchants. You’ll be the voice of Bevel, helping business owners with their accounts and making sure every issue gets resolved.
What You’ll Do
- Answer inbound customer calls and emails promptly and professionally
- Help merchants with questions about their accounts, statements, deposits, and processing
- Manage multiple requests at once and follow each one through to resolution
- Work with our internal teams to troubleshoot and resolve issues quickly
- Keep clear, accurate notes on every customer interaction
What We’re Looking For
- Excellent phone and written communication skills
- Strong organizational skills and the ability to multitask under pressure
- A patient, customer-first attitude, even when conversations get tough
- Comfort learning new software and systems
- Customer service experience preferred; payments or merchant services experience is a big plus
What We Offer
- Pay range: $55,000 to $65,000
- Benefits: health insurance, PTO, etc.
- Hands-on training in the payments industry
- A close-knit team where your work makes a direct impact
If you enjoy helping people and solving problems, we’d love to hear from you.
Customer Service Representative in brooklyn at Unknown Company
- Typical pay
- $40,950–$61,740
For context, most customer service representatives earn between $40,950–$61,740 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.