We are seeking a customer-focused Customer Service Representative to support our plastic film product line. This role serves as the primary liaison between customers, vendors, and internal teams, ensuring exceptional service, smooth order management, and successful project coordination from initial inquiry through final delivery.
Key Responsibilities
- Serve as the main contact for customers and vendors
- Manage customer inquiries, orders, and follow-up communication
- Coordinate with production, logistics, and sales teams to ensure on-time delivery
- Assist with pricing, order status, and shipment updates
- Resolve customer issues and provide exceptional service
- Build strong customer relationships and support account growth
Qualifications
- 2+ years of customer service, order management, or account support experience
- Strong communication and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Manufacturing, distribution, or supply chain experience is a plus
- ERP/SAP experience is a plus
Hybrid opportunity with occasional travel.
Customer Service Representative in Bridgewater at RemX | The Workforce Experts
- Typical pay
- $42,840–$55,750
For context, most customer service representatives earn between $42,840–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and hybrid. It was posted 6 days ago.